Shipping policy

Shipping & Delivery

• Processing time: Orders ship within 1–2 business days after your order is placed.
• Preorders: Processing times and estimated arrival dates are listed on each individual product page.
• Tracking: You’ll receive a tracking number via email. This number can be used to contact the shipping carrier if assistance is needed.
• Liability: High Key Collective is not responsible for lost, stolen, or damaged packages once they are in the carrier’s possession.